Frequently Asked Questions
What is LIVEN?
Since 2018, we have been dedicated to the professional care of luxury footwear and sneakers under the brand 'The Polishing Lounge'. We've collaborated with brands like Dior, John Lobb, and Maison Margiela. In 2025, we launched LIVEN to bring our high service standards to the care of handbags and leather goods.
What so special about LIVEN
The products used in our services are all-natural, eco-friendly, and fully biodegradable. Service standard recognized by international luxury brands. Transparent procedure and pricing.
How does the nano-shield water repellent coating work?
A layer of hydrophobic material is applied to your shoes or handbag, forming a invisible coating that blocks the liquid from entering the fabric at a molecular level. Liquid like water, coffee and wine will slide off from the surface, the coating protects the fabric from absorbing these liquid.
How long does this coating last?
The coating usually can keep 12- 18 months, depends on fabric and usage.
Is the Nano-Shield water-repellent coating suitable for all fabrics?
Most of the fabric are good for the nano-shield. However there are some leather/ fabric that has done coating on top, we do not recommend to apply another layer. As it is already water-proof, applying our coating might have different reaction since we do not know what is the original coating.
I have more question !
Please Whatsapp +852 9245 2967 us and we will try our best to help.